Reference

Your Privacy Policy in plain words

Your kapal288 account data, wallet records and device checks are handled so we can run login, support and payment verification without asking for more than we need.

DANA recordsOVO checksGoPay historyQRIS receipts
kapal288 Your Privacy Policy in plain words
CONTACT ROUTES

Reach us about your data

A privacy request should reach the team that can act on it, not a generic inbox. We handle data access, correction and deletion questions through live chat, email and account message paths…

Live chat Use the chat button after login for urgent privacy checks, such as an unknown device or a payment receipt that should be reviewed. Our team is available 09:00 to 01:00 WIB and may ask you to confirm account ownership.
Email request Send privacy questions to the support email shown inside your account page. Include your username, registered contact detail and the subject of the request, but never send OTP codes, payment app passwords or full identity scans unless we ask through the account channel.
Account message For profile corrections, open Account > Profile and use the message field linked to your logged-in session. This helps us connect your request with the right account while reducing the need to repeat personal details in chat.
DATA HANDLING

How kapal288 protects your privacy choices

Control matters most when money and login records sit in the same account. We separate profile data, wallet references, session checks and support records so each team sees only what it needs…

Account creation data

When you open an account, we record the username, contact detail, password hash, referral field if entered, and acceptance timestamp. We use those details to identify your profile and help restore access when you contact us.

Payment privacy

For DANA, OVO, GoPay and QRIS activity, we store payment references, amounts, status updates and time stamps. We do not store your wallet app password, phone unlock code or full payment app session.

Device sessions

You can check login activity through Account > Security > Active Sessions on mobile browser or desktop. If a device looks unfamiliar, contact chat during service hours so we can help you secure the account.

Cookie use

Cookies help us keep you signed in, remember language choices and detect repeated failed logins. You can clear browser cookies from Chrome settings, but you may need to log in again afterward.

Game activity records

Session records from rooms such as Live Baccarat, Aviator or Mega Fishing help us reconcile balance changes and answer disputes. These records are tied to your account ID, not published as public profile data.

Retention and deletion

We keep privacy records for the period needed to operate accounts, resolve wallet disputes and meet duties under applicable local law. If deletion is available for your record type, we explain the next account step before acting.

Questions about your privacy rights

Your privacy choices should be clear before you share account details or connect a wallet record. These answers explain what we collect, how to ask for changes, how device checks work and which contact path to use. If your case involves a payment receipt, include the DANA, OVO, GoPay or QRIS reference so we can locate the correct record faster.

We collect the details needed to create and manage your account, such as username, registered contact, password hash, login time, device signal and acceptance timestamp. We do not ask for your payment app password or OTP code.

We keep payment references so deposits, withdrawals, reversals and support checks can be matched to the correct wallet activity. The record usually includes amount, status, time and receipt ID, not your wallet app login password.

Log in, open Account > Profile, and send a correction request with the field that needs updating. For security, we may confirm your registered contact or recent wallet reference before changing key profile details.

Yes. Open Account > Security > Active Sessions to view recent device activity. If you notice a device you do not recognise, contact live chat between 09:00 and 01:00 WIB so we can help secure access.

Our cookies support login, language setting, session safety and basic site measurement on our own pages. We do not need your phone contact list, gallery, microphone or location to manage your account privacy.

Send a request through the account message path or the support email shown after login. Some records may need to remain for wallet disputes, security checks or legal duties where local law requires retention.

Only service staff assigned to account, wallet or security tasks can view the parts needed for their work. We limit access by role and may record handling steps so your request can be tracked.